z MARCOWARE India Bathing Products Limited Warranty
Marcoware Bathing Products used in normal residential and non-residential commercial settings are warranted to be free of defects in the material and workmanship for the period set forth in the warranty coverage chart as detailed below, commencing from the date of sale of Marcoware India's Sanitaryware and Bathing* Products to the original purchaser “warranty period”
Product Type | Residential Usage | Commercial Usage |
Chrome Faucets & Fittings (Faucets / Diverters / Concealed Bodies / Thermostats / Spouts) | 7 Years | 1 Year |
Shower heads, Body Jets and Hand showers | 1 Year | 6 Months |
Health Faucets (Excluding hoses) | 1 Year | Nill |
Sensor & Touch Products (Sensor Faucets / Toilet Sensors / Urinal Sensors / Touch Faucets) | 6 Months | Nill |
Cartridges, Thermo-elements, Aqua-dimmers, Diverter Buttons, Head Parts, Bib Taps, Handles / Levers | 6 Months | Nill |
Accessories (Soap Dispensers / Towel Rings / Toilet Paper Holders / Robe Hooks, etc.), Flexible Hose Pipes, Clamps, Connection Tubes All Antique Faucets & Fittings (Including Color Finish) | 1 Year 6 Months | 6 Months Nill |
TERMS& CONDITIONS :
During the warranty period, if (in the opinion of Marcoware India) the defect is due to defects in the material or workmanship, Marcoware India or its Authorized Service Franchisee/Representative will, at its sole option, repair or replace free of cost, any defective component or part of the Sanitaryware and Bathing Product, subject to the terms and conditions described below:
Exclusions
The following exclusions apply to our warranty:
Groundwater-Related Exclusions
Damage caused by groundwater exposure is specifically excluded from warranty coverage due to the following reasons:
Corrosion: Groundwater can contain corrosive elements, leading to the deterioration of metal components and fixtures, which is not covered under warranty.
Mold and Mildew: Exposure to moisture from groundwater can promote the growth of mold and mildew, affecting the product's integrity and aesthetics.
Structural Damage: Persistent groundwater can lead to structural issues, including compromised seals and water intrusion, which are beyond our control and not covered by warranty.
Water Quality Issues: Groundwater may have high levels of minerals (e.g., calcium, magnesium) that contribute to hard water problems. Such mineral buildup can block shower nozzles and outlets, potentially leading to increased pressure and causing them to burst open.
This warranty does not cover problems arising from insufficient water pressure, beyond the recommended limits, excessive water impurities or improper care and cleaning. Guidelines for proper care and cleaning** are mentioned below. Marcoware India is not responsible for labor charges, installation or other incidental or consequential costs. Marcoware India is not responsible or liable for any special or consequential damages due to the defective Product, or due to defects of any component or part thereof. In no event shall the liability of Marcoware India exceed the purchase. Price of the Product. Improper care and cleaning will void the warranty.